Privacy Policy

Privacy Policy

Nara Hotel Co., Ltd., ("the Hotel") recognizes the importance of personal information, observes laws and regulations regarding such information, and shall obtain, use, and manage such information appropriately.

1. Use of information

The Hotel shall use the personal information it collects for the following purposes:

  • For purposes related to the running of the Hotel
  • For the purpose of sending notifications and similar materials from the Hotel
  • For statistical purposes, in non-personally identifiable ways, for use in marketing and similar activities
  • For other purposes, excluding those listed above, to which the Hotel has obtained prior agreement from the customer

2. Provision of information to third parties

Except when prior agreement has been obtained from the customer or when stipulated by the Act on the Protection of Personal Information or similar legislation, the Hotel shall not provide personal information to any third party.

3. Collection of information

The Hotel shall obtain personal information through legitimate and fair means.

4. Accuracy of information

The Hotel shall strive to ensure that personal data is kept accurate and up-to-date.

5. Protection of information

The Hotel shall strive to ensure that personal data is kept accurate and up-to-date.

  • The Hotel shall appoint administrators responsible for work that involves the handling of personal information.
  • The Hotel shall establish safety mechanisms to prevent illegal access to personal information and to prevent the loss, destruction, falsification, and leakage of personal information.
  • The Hotel shall establish regulations and manuals regarding the handling of personal information, and shall provide guidance and supervision in addition to ensuring that all concerned personnel are aware of such regulations and manuals.
  • When entrusting the handling of personal information to any third party, the Hotel shall exercise due diligence when selecting such third parties, and shall provide guidance and supervision to ensure that all such third parties manage such information appropriately in the same manner as the Hotel.

6. Disclosure, revision, and deletion of information

If requested by a customer to disclose, revise, or delete the customer's personal data, the Hotel shall respond appropriately in accordance with the Act on the Protection of Personal Information and similar laws and regulations, and procedures stipulated by the Hotel.

7. Inquiries regarding personal information

Inquiries regarding personal information should be addressed to:

General Affairs Department,
Nara Hotel
1096 Takabatake-cho, Nara City,
Nara 630-8301, Japan
Tel: +81-742-26-8222 Fax: +81-742-27-9955
Hours: 9:30-17:30 (JST)

Reservations Inquiries

Telephone Inquiries

+81-742-26-3300

Mon to Fri: 09:00-22:00
Sat, Sun, and public holidays: 09:00-20:00

Current time in Japan: 07:40

*We are able to respond to inquiries in English and Japanese.

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