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Reservations Policies

Accommodation charges

Accommodation prices listed on this site are per-room prices that include tax and service charges.


We accept payment via cash or credit card and pre-payment via bank transfer.

We accept Diners Club, American Express, VISA, DC, UC, JCB, NICOS, and MasterCard.

We regret that we are unable to accept Union Pay cards.


If you wish to cancel a reservation, we ask that you notify us at least two days prior to your stay. Reservations cancelled after this point will incur the following cancellation charges:

Day before reservation: 20% of accommodation fees per night

Day of reservation: 80% of accommodation fees per night

After day of reservation: 100% of accommodation fees per night

Children's Rates

One child aged 5 years or younger per accompanying adult may stay in the same room for free.

Check In and Check Out

Check-in time: 15:00   Check-out time: 11:00

Reservations Inquiries

Telephone Inquiries


Mon to Fri: 09:00-22:00
Sat, Sun, and public holidays: 09:00-20:00

Current time in Japan: 14:33

*We are able to respond to inquiries in English and Japanese.

Weather & Climate

Annual Events in Nara